Resources
Recent Press
KUBRA, the leading customer experience management company to utilities, government, and insurance organizations, today announced its acquisition of Dropcountr, a leading cloud-based data analytics and customer engagement company for water utilities. The addition of Dropcountr to KUBRA will provide clients with access to billing and payments, customer communications, and water analytics under a unified platform, furthering KUBRA’s mission to provide the most comprehensive customer experience platform on the market.
A conversation with the H2duO and Robb Barnitt, CEO and Founder of Dropcountr Robb Barnitt.
Support & FAQs
Do I need AMI for Dropcountr to work?
No. Most Dropcountr utilities still read meters monthly.
Does Dropcountr only work with large utilities?
We work with utilities of every shape and size. Our smallest utility customer has 450 connections!
We are understaffed and overbusy. How turnkey is a Dropcountr deployment?
Dropcountr launches are optimized to launch quickly with minimal staff time - as little as eight hours shared between members of a utility launch team.
Blog Articles
Always on, and highly accessible
Accessibility means investing in our many communities and understanding user needs in a way that’s truly equitable. Here are several ways that we include and engage all customers.
Dropcountr HOME: Designing for Today’s Consumer (Part 2)
Dropcountr’s goal from the start has been to present your water usage in a way that provides insight and prompts action – and helps you
Dropcountr HOME – Designing for the Digital Utility (Part 1)
The past few months at Dropcountr consisted of working with utility partners and customers from California to Florida, evaluating a new approach to the way
Case Study
Denver Water Case Study
City of Folsom Case Study
Researchers from the University of California at Berkeley and the University of Kentucky examined the effects of Dropcountr on water usage in the City
Austin Water Case Study
Austin, TX is one of the fastest growing metropolitan areas in the US. To address the rapidly-growing population and increasing water constraints facing Austin,
Lake Arrowhead Community Services District Case Study
Lake Arrowhead is a mountain community with roughly 8,000 connections and a destination for outdoor summer activities in the San Bernardino mountains, directly north