newyearnewme

January 2019: New Year, Same Commitment

No longer are digital customer services and analytics limited to the well-financed major metros; it’s becoming important enough, and valuable enough that smaller, leaner utilities are leading the change.

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October 2018: This is your utility calling…

Austin Water issues an unprecedented city-wide boil water notice. Also, WSI 2018 was a hit. All this and more in our monthly wrap up.

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