Engagement, Insights and Data for Customer-Focused Water Utilities.
Helping Utilities and Your Customers Use Less Water
The Dropcountr Platform
Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers.
- Connect with your customers on the technology they prefer
- Reduce your customer service call volume
- Automate alerts and transition to digital communications
- Meet customer expectations and increase satisfaction
Meet the expectations of today’s customer
Today’s water customer expects more than a paper bill and a website. Dropcountr meets your customers where they spend their time – on their mobile device and the web. Now, they can match their water use to their bill and perform self-service tasks like electronic bill payment and start/stop service.
Modernize and transform your utility
Utility modernization is happening fast, but customer expectations are hard to keep up with. Dropcountr empowers your customers with information and tools, which means fewer service inquiries and questions.
Communicate with the right customers at the right time with Dropcountr digital messaging, and save on paper outreach, staff time, and truck rolls.
