The Dropcountr Platform
Finally, a CLEAR view of your customers
Drive engagement with multi-channel customer service tools
Communicate on all Customer Channels
A millennial reads a text within 90 seconds of receiving it. A retiree may prefer email. You can communicate with your customers on any and all of the channels they use and prefer - push notifications, SMS or text messages, and email.
Emergency Notifications
Service interruptions, boil water advisories, and water quality reassurance during pandemics - no matter the emergency, you can get the word out to your customers.
Tips & Rebates
Market rebate opportunities passively and actively, supporting water use efficiency indoors and out, while building relationships with your more satisfied customer base.
Communicate on all Customer Channels
A millennial reads a text within 90 seconds of receiving it. A retiree may prefer email. You can communicate with your customers on any and all of the channels they use and prefer - push notifications, SMS or text messages, and email.
Emergency Notifications
Service interruptions, boil water advisories, and water quality reassurance during pandemics - no matter the emergency, you can get the word out to your customers.
Tips & Rebates
Market rebate opportunities passively and actively, supporting water use efficiency indoors and out, while building relationships with your more satisfied customer base.
A data-driven dashboard
Data Analytics
Customer Insights
Communication Metrics
Reduce customer service costs and modernize operations
- Send either broad or targeted digital messages to your customers
- Dropcountr sends monthly water use summaries and leak alerts automatically
- Reduce paper, postage, staff time, and truck rolls
Why Dropcountr CLEAR for your Utility Staff?
A modern, cloud-based platform
Fewer intermediate spreadsheets and less switching between applications, let CLEAR support your staff across customer service, conservation, billing, and operations.
You’re part of our product development team
CLEAR is flexible and customizable, and it’s been developed using feedback from utility staff like you. Have a great idea for a new feature that adds value for you and our industry? Let us know and we’ll add it to our product roadmap.
dropcountr
A customer portal for your residential customers. Available on iOS, Android, and any modern web browser.
Case Study