The platform that makes customers and utilities happy
A customer portal for your residential customers. Available on iOS, Android, and any modern web browser.
All customer accounts in one place, with a multi-channel communications engine.
Tools to engage both residential and commercial customers 24/7
Water customer engagement is not one size fits all. Residential and commercial water customers come in many shapes and sizes, and have their own unique needs.
Insights that automate and improve workflow
Daily reports for leaks and over-budget accounts. One-click data exports. Integrations with billing, CIS, and other mission critical solutions.
Denver Water Case Study
Denver Water has piloted varying engagement strategies to educate customers about their personal usage and and to better understand what channels are most cost effective for conservation communication and engagement. In 2017 Denver Water piloted Dropcountr’s customer portal, HOME, as part of this ongoing engagement strategy.