The platform that makes customers and utilities happy
dropcountr
dropcountr
Tools to engage both residential and commercial customers 24/7
Customer App & Portal
Native mobile apps available on the Apple App Store and Google Play. A web portal for those who prefer a desktop experience.
Automated Communications
Leak and threshold alerts triggered by robust data algorithms. Boil water advisories and more sent to the right customers at the right time.
Utility Dashboard
Operational analytics, leak reports, targeted messaging via push notification, text message, and email.
Insights that automate and improve workflow
Key Differentiators
Collaboration Comes Standard
Dropcountr values your feedback. Your suggestions help us build better products for you and your customers.
Residential and Commercial Apps
Commercial customers may represent relatively few accounts, but a large proportion of water use. Dropcountr has a product just for them.
Mobile-first Customer Experiences
The world has gone mobile, and personal business has moved to your customer's smartphone. 90% of mobile device time is spent on native mobile apps, just like Dropcountr.
Best in Class Product Design
Customer expectations and attention spans don’t tolerate a user experience. Our engagement and performance is a direct result of superior design.
Case Study
Denver Water Case Study
Denver Water has piloted varying engagement strategies to educate customers about their personal usage and and to better understand what channels are most cost effective for conservation communication and engagement. In 2017 Denver Water piloted Dropcountr’s customer portal, HOME, as part of this ongoing engagement strategy.
