Smart meters mean more data
Use AMI data to engage customers in real-time
- Water use by year, month, day, and hour
- Irrigation use
- Leak and threshold alerts
Customer App & Portal
Dropcountr is available to your customers on iOS and Android devices, and also on the web with any modern browser.
Automated Alerts
Leak, threshold, and emergency alerts via push notification, SMS, and email.
Utility Dashboard
Visualize your service area in map and index views, and assess operational and customer analytics.
Utility Benefits
Digitalize Your Utility
- Water use and info in your customer’s pocket
- Build a bridge to AMI - Dropcountr upgrades automatically
- Enable and expand electronic bill payment
Modernize Customer Service
- Enable and encourage customer self-service
- Spanish language version comes standard
- ADA compliant on both mobile and web
Reduce Overhead
- Fewer customer service calls
- Conserve time, paper, and postage with digital messaging
- Save on field calls and truck rolls
Case Study
Austin Water Case Study
Austin, TX is one of the fastest growing metropolitan areas in the US. To address the rapidly-growing population and increasing water constraints facing Austin, the Water Resources Planning Task Force recommended that the City adopt a customer water reporting software to help homeowners realize greater water savings and to help staff cost-effectively engage customers.
Key Differentiators
Collaboration Comes Standard
Dropcountr values your feedback. Your suggestions help us build better products for you and your customers.
Residential and Commercial Apps
Commercial customers may represent relatively few accounts, but a large proportion of water use. Dropcountr has a product just for them.
Mobile-first Customer Experiences
The world has gone mobile, and personal business has moved to your customer's smartphone. 90% of mobile time is spent on native mobile apps, just like Dropcountr.
Best in Class Product Design
Customer expectations and attention spans don’t tolerate clunky design. Our engagement and performance is a direct result of superior design.