Feature Tour

The Sharpest Tool in the Customer Service Shed

You can put aside your spreadsheets, door hangers and SQL queries. Dropcountr was built with utility input to connect staff with the data and communication channel they need, now.

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No smart meters required!

Data Insights

Use powerful Dropcountr tools to identify customer trends and behavior. No Excel needed!

Customer Engagement

Easily communicate and survey your customers in their language and on their device of choice.

Intuitive For All

Dropcountr is powerful, but easy and intuitive to use for staff from all departments and disciplines.

Customer insight, for

important decisions

Quickly scan your Dropcountr dashboards

for an overview of live customer behavior or

weather events. Export these graphs for

reports or presentations.

See your customers in a

totally new light

Find customer location, data, trends, past

communication and more with the click of a

button. Everything you need in one window!

Targeted group and

personal messaging

Customer engagement is NOT one size fits all.

Communicate with the right customers on the

right platform. Cheaply, efficiently and on time.

  • Boil water advisory

  • Bill delinquency

  • Rebate availability

  • Conservation messaging

Draw your own borders

Select, analyze and engage the customers

that matter to you with Dropcountr Draw.

Simply draw a border around the area of

choice and Dropcountr does the rest!

Dropcountr HOME.

Built for your customers.

Dropcountr HOME connects your customers

to their unique water portal. Usage,

comparisons, rebates and more.

Anytime. Anywhere.

ios app android app

“Dropcountr provides the quickest means of reaching

our customer base, hands down”

– Mark Jordan, Austin Water

See how Austin Water transformed their utility ->

Get started with Dropcountr

Dropcountr helps utilities big and small better support and connect with ther customers.

Drop us a line today for a conversation or Dropcountr demo.

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Looking for the Dropcountr App for your home?

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